A - Yes, all guests have access to complimentary basic high-speed Wi-Fi during their stay. Enhanced wireless internet is also available for $9.95 per day and Premium Enhanced is available for $15.95 per day.
A - [Temporarily closed] Yes, Sonesta San Jose Milpitas offers a fitness center located on the 3rd floor that is open from 5:30 am - 11 pm daily. Our fitness center features elliptical machines, treadmills, stationary bikes, free weights, a multi-workout machine, yoga balls, and yoga mats. We also offer a Wellness Station in the lobby that features local running trail maps, water refill stations, and towels for those on the go!
A - [Temporarily closed] Yes, Sonesta San Jose Milpitas offers an outdoor heated swimming pool located on the 3rd floor open daily from8 am to 11 pm. Please help us keep the pool a safe area by not bringing any food, alcoholic beverages, or glassware into the pool area.
A - Roll-away beds are available for a charge of $10 per night plus tax. Cribs are provided complimentary. Both are subject to availability. Most of our rooms with one king size bed can accommodate a roll-away bed or crib. Rooms with 2-Double beds cannot accommodate a roll-away bed due to limited space and fire code.
A - Yes. Sonesta San Jose Milpitas will accept or hold packages/boxes for pre-registered guests only. Packages should arrive no earlier than 3 days prior to the guest's arrival. We offer complimentary handling for the first 5 packages and starting on the 6th package there will be a $5 USD handling fee per additional package.
A - Yes, Sonesta San Jose Milpitas offers complimentary shuttle service to Mineta San Jose International Airport from 5:30 am with our last run at 10:30 pm. Due to the strict no waiting policies at the airport, we request that arriving guests call our front desk upon arrival of the baggage claim area at (408) 321-9500. We will send our driver at the next earliest availability. You may request for a departure to the airport once you have arrived at the hotel via the front desk. *Hotel shuttles are scheduled every half hour, may make multiple stops and are subject to availability.
A - Yes, Sonesta San Jose Milpitas offers complimentary shuttle within a 5-mile radius of the hotel from 5:30 amwith our last run at 10:30 pm. Shuttle requests can be made directly with the front desk after arrival at the hotel. Shuttles are scheduled every half hour, may make multiple stops and are subject to availability.
A - *information taken from the VTA website*
VTA is offering new Light Rail Season or Single Game Passes for 2016/2017 49ers home games. These passes allow the bearer round-trip service on VTA's new Express (limited stop) Light Rail from the Great Mall, Santa Teresa and Mountain View light rail stations. Pass holders will experience priority departure for their return trip!
Purchase your collectible VTA Light Rail Season Pass for $149 valid for all ten 49ers home games or buy a single event light rail pass for $20 using Paypal below. Passes can also be purchased at the Visa Box Office at Levi's® Stadium, or one of VTA's retail outlets. If you are ordering a light rail pass for a specific game, the order cut-off time is at noon 3 business days prior to the game. You cannot order online past the cutoff times. As an option, please purchase your passes at VTA Retail Locations during normal business hours.
Express Light Rail passes are also available on VTA's mobile app, EventTIK. With EventTIK, you can purchase select passes for special events on your smartphone. EventTIK is available for free for iPhone and Android Devices.
VTA Retail Locations and hours of operation:
First Street Headquarters*
8 am - 4:30 pm Monday - Friday
Downtown Customer Service Center*
9 am - 6:00 pm Monday - Friday?
*Closed Saturday, Sunday, Labor Day, July 4, Memorial Day, Thanksgiving, Christmas and New Years Day*
For additional information please visit the VTA website at: http://www.vta.org/Getting-Around/Event-Service/Levis-Stadium
A - We require at least 24 hours prior to local hotel time of 6 p.m. Guests who do not cancel prior to 24 hours before local hotel time of 6 p.m. will be charged a one night's room charge plus tax. Cancellation policy is subject to change and certain types of reservations may be non-refundable or require an advanced deposit. Please review the reservation terms at time of booking.
A - Yes, we have accessible rooms. Some of these rooms include modified bath tubs with bars and added facilities and some include a roll-in shower. To find out more about our accessible rooms or request one please call the hotel staff directly.
A - [On-site restaurant is currently open from 4PM - 10PM daily, for outdoor dining or take-out. Cold, grab-n-go breakfast and lunch options are available in our 24-hour Marketplace. For more information, please see updated dining hours on our Dining page or visit www.sevensbarandgrill.com]
A - Yes, at our Marketplace located directly to the left of the front desk. Open 24-hours a day, it's the best place to grab a quick snack or refreshment. We also carry daily use items, medicines and other travel amenities for your convenience.
A - Yes. Sonesta San Jose Milpitas would like to welcome your Cat or Dog under 50 pounds to stay with us. Please disclose you would like to bring your pet at time of reservation and check-in. There is a daily $25 non-refundable charge that is added to your folio. Pets must be kept on leashes or in carriers when in public areas and are not permitted at the pool or restaurant. Please help us keep your pets and other guests comfortable by not leaving them in the room unattended. Certified service animals are excluded from restrictions and fees.
A - Please contact the Catering Department at 408-456-1291 or email E[email protected]. Our on-site Certified Meeting & Wedding Planners look forward to assisting you in planning your event in Silicon Valley.